Privacy Policy

Introduction

LCS Immobilien GmbH (hereinafter: "LCS Immobilien" or "we"), Kurfürstendamm 96, 10709 Berlin, Germany, operates the homepage www.suhr-gruppe.de. LCS Immobilien GmbH determines the purposes and means of the collection and processing of personal data.

Personal data means any information relating to an identified or identifiable living natural person, e.g. name, address, email addresses, user behavior.

We obtain your personal data primarily directly from you, e.g. when you fill out our contact forms or sign up for our newsletter. If you provide data about another person, we rely on you having obtained the appropriate permissions and that this person has been informed about our data protection practices.

In addition to your direct input, our digital platforms, such as our website or landing pages, automatically collect data about your interactions. We analyze these insights in order to tailor our offerings to your preferences and provide you with a personalized experience.

Controller

Responsible for the data processing activities described here:
LCS Immobilien GmbH
Kurfürstendamm 96
10709 Berlin
Germany
info@suhr-gruppe.de

Categories of personal data, processing purpose and duration

When you contact us by email or via a form, we process the data you provide (e.g. surname, first name, email address, phone number, planned purchase timeframe, preference information regarding apartment size / owner-occupation or capital investment / financing support).

In addition, we process transaction- and behavior-related data (e.g. usage data when you make use of our services or interact with our website) and preference data (e.g. information about your interests in order to customize our services).

When you visit our website, we specifically collect the following data, which is technically necessary for us to display our website to you and to ensure stability and security:

• IP address
• Date and time of the request
• Time zone difference to Greenwich Mean Time (GMT)
• Content of the request (specific page)
• Access status / HTTP status code
• Amount of data transferred in each case
• Website from which the request originates
• Browser
• Operating system and its interface
• Language and version of the browser software

We process your personal data in order to contact you and to be able to advise you as best as possible regarding your inquiry. The legal basis for processing your data is usually Art. 6 (1)(a), (b) and (f) GDPR.

Your personal data processed by us and our external service providers will remain stored until you request its deletion, withdraw your consent, or the processing purpose no longer applies, subject to statutory retention periods.

Data subject rights

You have the following rights with respect to us regarding the personal data concerning you:

• Right to information (access)
• Right to rectification or erasure
• Right to restriction of processing
• Right to object to processing
• Right to data portability

If you would like to exercise these rights, please contact us at info@suhr-gruppe.de. You also have the right to lodge a complaint with the data protection supervisory authority of your country. A list of the authorities within the EEA can be found at: edpb.europa.eu/about-edpb/board/members_de

Cookies

Our website uses cookies. Cookies are data records that are stored on your device's operating system via your browser when you visit our website. Cookies do not cause any damage to your computer and do not contain viruses.

We use cookies to make our website more user-friendly, effective and secure. The use of cookies and the processing of your data in this context is based on our legitimate interests for the purposes stated.

Types of cookies and their purposes

• Essential cookies: required for the operation of the website.
• Performance cookies: collect information about the use of our website in order to optimize it.
• Functionality cookies: allow the website to remember information already entered (e.g. usernames, language selection) and to offer users improved, more personalized features.
• Targeting or advertising cookies: used to show you relevant advertising, to control the frequency of ads, and to evaluate the effectiveness of advertising campaigns.

You have full control over the use of cookies. When you visit our website for the first time, a cookie banner appears on which you can give your consent to the various cookie categories — apart from the strictly necessary cookies required for the use of the website. Your consent is voluntary and can be withdrawn at any time via the cookie settings on our website. We do not use performance, functionality or targeting cookies without your explicit consent.

You can block or delete cookies via your browser settings. Further information on adjusting these settings can be found in your browser's help section or on the official websites of the browser providers. Please note that some of our services may not function properly if you disable cookies.

Disclosure of personal data

We rely on external service providers to process your personal data. These have been carefully selected and commissioned by us, are bound by our instructions, and are regularly monitored.

In cases where personal data must be transferred to countries without comprehensive data protection laws, we will take appropriate protective measures. For this purpose, the European Commission's revised standard contractual clauses are used, which are available here.

The following categories of recipients, which are usually processors, may have access to your personal data:

• IT service providers that we need for operating our website and for processing the data stored or transmitted by the systems (Art. 6 (1)(b) or (f) GDPR).
• Providers of tracking, conversion, and advertising services (Art. 6 (1)(b) GDPR).
• Authorities, insofar as this is necessary to fulfill a legal obligation (Art. 6 (1)(c) GDPR).
• Persons involved in the operation of our business (e.g. banks, insurers, lawyers, authorities) (Art. 6 (1)(b) or (f) GDPR).

Beyond this, we only share your personal data with third parties if you have given explicit consent to do so pursuant to Art. 6 (1)(a) GDPR.

Vision Reality GbR

We transmit personal data to Vision Reality GbR, Sonnenstraße 27, 80331 Munich, our online marketing service provider, in order to effectively design our marketing measures. This is done on the basis of our legitimate interest in optimized marketing (Art. 6 (1)(f) GDPR).

Typeform

Typeform, hosted by TYPEFORM S.L. in Barcelona, Spain, is used on our website for online forms. Data processing is based on Art. 6 (1)(f) GDPR for the operation of the forms, or on Art. 6 (1)(a) GDPR where consent has been given, which can be withdrawn at any time.

FunnelCockpit

FunnelCockpit, provided by Just Viral GmbH & Co. KG, Reinholdstrasse 5, 21073 Hamburg, enables us to build marketing-optimized websites and funnels, based on our legitimate interest in effective marketing (Art. 6 (1)(f) GDPR).

Brevo

As part of our services, we use Brevo, a tool by Sendinblue GmbH, Köpenicker Str. 126, 10179 Berlin, to efficiently manage our communication and marketing activities via email and SMS. Brevo enables us to process the personal data of our users for various purposes, including sending newsletters, running marketing campaigns and analyzing user interactions.

Calendly

We use Calendly (Calendly LLC, 271 17th St NW, 10th Floor, Atlanta, Georgia, USA) for online appointment scheduling. Data processing is based on Art. 6 (1)(f) GDPR or Art. 6 (1)(a) GDPR where consent has been given. Data transfer to the USA is carried out in accordance with EU standard contractual clauses.

Pipedrive

We use Pipedrive (Pipedrive OÜ, Mustamäe tee 3a, 10615 Tallinn, Estonia) to organize internal processes and manage customer data pursuant to Art. 6 (1)(f) GDPR.

Zapier

We use Zapier (Zapier Inc., Market St. #62411, San Francisco, CA, USA) to connect functions, databases and tools with one another. Data transfer to the USA is carried out in accordance with EU standard contractual clauses.

STRATO

Our website is hosted by STRATO AG, Otto-Ostrowski-Straße 7, 10249 Berlin. Personal data is stored on STRATO's servers (Art. 6 (1)(b) and (f) GDPR).

Communication via Superchat

We use the service Superchat GmbH, Mehringdamm 32-34, 10961 Berlin, to manage and respond to inquiries that reach us via various communication channels (e.g. WhatsApp, Facebook Messenger, SMS or email). Data processing is based on our legitimate interest in efficient and consistent communication. Further information: superchat.de/datenschutz

Objection or withdrawal against processing

You can withdraw your consent to data processing at any time and object to processing based on a balancing of interests. Please notify us of your withdrawal or objection by email or post.

Newsletter

To subscribe to our newsletter, we require your consent. Registration takes place using a double opt-in procedure. You can withdraw your consent to receiving the newsletter at any time and unsubscribe via the unsubscribe link contained in every newsletter email.

Meta Pixel

We use the Meta Pixel on our website to enable targeted advertising through Meta Ads and to measure the effectiveness of these ads. Use is based on our legitimate interest in effective advertising measures (Art. 6 (1)(f) GDPR) or on your consent (Art. 6 (1)(a) GDPR), which can be withdrawn at any time via the cookie settings. Data transfer to Meta Platforms Ireland Limited, and potentially to the USA, takes place taking into account the EU standard contractual clauses. Further information: facebook.com/about/privacy

Updates to this privacy policy

We may revise this privacy policy in order to take account of changes in data processing or legislation. Material updates will be communicated to those whose data we hold, as far as this is reasonably possible. The version in force at the time of data processing applies.

Last updated: July 29, 2024